Shipping & Delivery

Reliable Delivery for Everyday Kitchen Essentials 🚚

At sjkgeuiwsoβ„’, we believe a smooth shopping experience should continue after checkout. This Shipping & Delivery Policy explains how orders are reviewed, packed, shipped, and delivered so you know what to expect from start to finish.

Our Fulfillment Style πŸ“¦

sjkgeuiwsoβ„’ kitchen and home products are selected for practical daily use, clean design, and modern living spaces.

To keep service efficient and avoid unnecessary storage costs, some items may ship from trusted fulfillment locations or regional distribution partners. This helps us:

  • Maintain dependable product availability
  • Offer fair pricing without unnecessary retail markups
  • Reduce excessive warehousing and packaging waste
  • Support a more efficient delivery process

We appreciate your understanding as we work to ship your order safely and responsibly.

1. Order Handling & Shipping Fee 🧾

Each order is carefully checked before shipment.

Processing Time

Please allow 2–5 business days for order confirmation, quality review, and packaging before your order ships.

Peak Season Notice

During holidays, special sales, or high-demand periods, processing may take up to 6 business days.

Shipping Cost

A flat shipping fee of $6.99 applies to all orders.

2. Estimated Delivery Times 🌍

Delivery times may vary depending on your location, shipping route, and fulfillment center.

Region Estimated Delivery
United States 8–14 business days
Canada / United Kingdom / Australia 10–16 business days
Other International Locations 14–21 business days

Please note that customs checks, local carrier delays, weather, and holiday volume may occasionally affect delivery speed.

3. Tracking Your Package πŸ”Ž

Once your order has shipped, a tracking email will be sent to the email address used at checkout.

Please Keep in Mind

  • Tracking details may take 1–3 business days to update
  • A temporary lack of tracking movement does not always mean the package is delayed or lost
  • Your shipment may still be moving through carrier systems before updates appear online

4. International Orders & Customs πŸ›ƒ

For international shipments, orders may be sent under DDU (Delivered Duty Unpaid) terms.

This means:

  • Customs duties, import taxes, or local fees may be charged by your country
  • Any applicable customs fees are the customer’s responsibility
  • sjkgeuiwsoβ„’ is not responsible for delays caused by customs clearance
  • Fees and rules may vary by destination country

For small kitchen and home goods, charges are often limited, but local regulations may differ.

5. Order Changes & Cancellations ✏️

We begin processing orders quickly to help reduce delays.

Requests to change shipping details or cancel an order must be submitted within 12 hours of purchase.

Please contact us at:

service@eiviga.com

Once an order has moved into processing or shipment preparation, changes or cancellations may no longer be available.

6. Lost or Damaged Packages ⚠️

Your order experience is important to us, and we will do our best to help resolve shipping concerns.

Damaged Items

If your package arrives damaged, please contact us within 72 hours of delivery and include clear photos of the item and packaging.

When approved, we may arrange a replacement at no additional cost.

Lost in Transit

If the shipping carrier confirms that your package was lost during transit, sjkgeuiwsoβ„’ will help arrange a replacement free of charge.

Thank you for choosing sjkgeuiwsoβ„’.
We are committed to delivering your kitchen essentials safely, efficiently, and with care.